Job Title

Inbound Customer Service

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Job Description

Industry: Customer Service

– Position: Inbound Customer Service

– Benefit: EPF // SOCSO // Annual Leave // Night Shifted Allowance

– Working days: 5 working days per week

– Working Hour: 9 hours per day (Will 24 hours shifted based)

– Location: Maluri, Cheras

– Nearest Public Transport: MRT Maluri Station

– Type of Employment: Full Time Permanent

 

Responsibilities:

  1. Replying all emails and also live-chatting pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
  2. To exceed customers expectation in terms of customer service and accurate information.
  3.  Handling responsibility with 90% of replying email  or live-chatting and 10% of in-bounding call to customer.

Requirement:

  1. Age: 20-35
  2. Gender: Male // Female
  3. Race: Chinese only
  4. Language: Mandarin (8/10), English (5/10),
  5. Need to know read and type Traditional Chinese Word (繁体字)*
  6. Qualification: at least SPM
  7. Working Experiences: fresh graduate are willing to apply
  8. Required skills: MS Word and MS Excel.

 

If you are interested to the job above, please send your latest resume to this email address, hr.talentconsult@outlook.com

Thank you.

 

Tags: Cheras, Customer Service, Maluri, MRT Station

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