Position: Customer Service
Type of Employment: Full time
Working Location: Nusa Jaya Medini 7, Johor Bahru
Working day: 6 day per week
Working time: 24hrs rotated shift
Salary: RM3, 200 – RM3, 400
– KPI allowances: RM300
– Night Shift Allowance: RM 300
1. Career advancement
2. Multinational colleague
3. Clean and friendly working environment
4. Provide working training
5. Gym, Café facilities
Gender: Male / Female
Language: Cantonese, Mandarin, English
Education level: at least SPM
Experience : Fresh grade accepted
i) Native speaking in Cantonese, Mandarin and English
ii) Active in conversation
- Handing the raised flag issues (to alert someone about a potential danger or trouble ahead);
- Handling all inbound calls pertaining to customer general enquiries, complaints,
comments, feedbacks and other raising issue related to the company’s products.
- To exceed customers expectation in terms of customer service and accurate Information.
- Help client to arrange the documents and the verification of the documents.
- Work in a term to achieve the required KPI elements and SLA.