Customer Experience Specialist (Mandarin)

Job Information :

Customer Service Executive (Mandarin Speaker)
Petaling Jaya
SPM/ Fresh Graduate
5 Oct 2023 – 27 Nov 2023
016-8850048 (Eileen)

Description:  Hiring for Mandarin speaker to handle SG/ TW market (5 days working) 


  • Handling inbound calls that responding to customer inquiries and resolving issues or concerns  
  • Providing accurate information about the products or services to customers 
  • Replying customer complaints and finding solutions to ensure customer satisfaction through email 
  • Maintaining a professional and empathetic demeanor while interacting with customers 


  • Age between 18 – 35 years old 
  • Possess at least SPM certificate 
  • Prioritize IT related candidate 
  • Able to understand WELL in Mandarin & English (read, listen, write, & speak) 
  • Able to work on shift rotation (Morning, Noon & Night) 
  • Good attitude and tolerance 


  • Work in multinational company 
  • Comfortable environment 
  • Allowance provided (KPI & Night Shift) 
  • EPF & SOCSO 
  • Friendly colleagues