Customer Relationship Management (Mandarin Speaker)

Job Information :

Customer Relationship Management (Mandarin)
Call Centre/ BPO
Petaling Jaya (Reachable by public transport)
Fresh graduate
Yuki 018-6618754


As a Customer Relationship Management,

you will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency through
calls, emails and live chat.



  • Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company’s
  • Exceeding customer expectations in terms of customer service & accurate


  • Able to communicate in Mandarin and English. Able to read Traditional Mandarin
  • Working Location: Petaling Jaya
  • SPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.
  • Abilities to handle multiple tasks and work in a fast-paced environment
  • Able to work under rotational shift

What’s in in for you?

  • EPF, SOCSO and EIS
  • Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the
  • English Training – Startek provides English trainings to our team members who would like to improve their communication & business writing
  • Shift allowances
  • Performance incentives
  • Overtime claims
  • Free transport (Shuttle Service)
  • Medical insurance